Track 1
Audience: Individuals implementing behavior
programs (Direct care staff, caregivers, family
members, home supervisors, medical personnel,
case managers, QMRPs )
Session 1: Eliminating Coercion and Staying Close
• How to avoid using coercion & punishment techniques to help
challenging behavior
• How to build solid, positive relationships with individuals who have
intellectual and
developmental delays
• How to use their attention to encourage appropriate and desirable
behavior that facilitates learning and enrichment opportunities
Session 2: Reinforcement and the Proactive Approach
• A proactive approach to behavior management
• What consequences are and how they affect behavior
• How to provide reinforcement to “tip the scales” to desired behavior
• 7 Steps to effective reinforcement
Session 3: Tools for Redirection
• What is junk behavior
• How to reduce junk behavior by learning to pivot
• How to redirect potentially harmful behaviors
Session 4: Setting Expectations and Putting It All Together
• How to set expectations with an individual
• I’m Special: Following Individual Behavior Support Plans
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